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HOW IT WORKS

1.

Shopping

Browse made-to-measure fashions and collections to find the perfect items for you. Our designer partners operate independently, but we bring it all together into a unified shopping experience for you. Our customer service is available to guide you along and can help you with advice and ideas.

2.

Measuring

Custom clothing fits best when you provide accurate body measurements. While not required, a professional measurement session is recommended. We can help coordinate a local tailor if you need. Or have a “measurement party” with a friend or two! You can provide just the minimum measurements for a garment, or complete your Fit Profile for the full Balodana experience.

3.

Worrying

No worrying! Our Happiness Guarantee ensures you’ll be overjoyed with your purchase. Did you know that the fit satisfaction rate for custom-made clothing is actually higher than typical online shopping? You’ll be in communication with your design team too, so they’ll confirm everything you need and answer questions.

4.

Timing

Garments may take 1-3 weeks for creation and shipping, depending on the complexity of the garment. Please remember: this is not fast fashion, it’s completely made-to-measure and made-to-order, meaning that a brand new article of clothing is created from scratch exactly to fit you! It didn’t exist in a warehouse somewhere before you ordered it. This is ultimately better for you and the environment as it reduces waste while giving you perfectly fitted custom clothing.